Frequently asked questions

Users / Machines

– How can a user be added?
➔ In the IoT-Portal under Users / Machines, select the button Add a user. Select the rights (Status access, Control access,
Manage access) and send the invitation by SMS or e-mail. See instructions (Link).
– How can a machine (telephone or alarm server, etc.) be added?
➔ In the IoT Portal under Users / Machines, select the button Add a machine. Enter and confirm Machine name and Phone
number or E-mail address. You have the possibility to send a Test message (max. 30 characters in GSM-7 character set)
to the machine. See the instructions (Link).
By default, the messages to such a machine are sent using the UCS2 character set. If only characters from the GSM7
character set are sent, the GSM7 character set is used.
– What is the phone number when the machine sends an SMS to the machine?
➔ The telephone number in Switzerland is +41 79 807 20 06 and abroad +1 917 746 07 51. we recommend that you save
this number in the mobile telephone device under CoReM.

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