Frequently asked questions
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Device installation

 

– Who will install the CMS-10R?
➔ The CMS-10R may only be installed by qualified electricians.

 

– Why is no LED lit?
➔ Mount the antenna and connect the device with the appropriate rated voltage (CMS-10R-D: 110 – 240 V AC / CMS-10R-DA and CMS-10R-DAC: 12 – 48V DC).

 

– What is the status of the LEDs?
➔ Status LEDs Radio signal
These LEDs indicate the currently used radio standard (2G, 3G or 4G).
The colour indicates the signal strength:

 

LED not lighting up
Operating mode: Fallback: Event storage on the device
Radio network: None
IoT Portal: not connected

 

LED flashing orange
Operating mode: Fallback: SMS directly to recipient
Radio network: Poor reception
IoT Portal: not connected

 

LED lighting up orange
Operating mode: Normal operation
Radio networl: Poor reception
IoT Portal: connected

 

LED flashes green
Operating mode: Fallback: SMS directly to recipient
Radio network: Good reception
IoT Portal: not connected

 

LED lights up green
Operating mode: Normal operation
Radio network: Good reception
IoT Portal: connected

 

➔ Status LEDs Outputs

 

LED not lighting up
Status: Relay switched off. Relay contact is open
Flashing frequency: —

 

LED lights up
Status: Relay switched off. Relay contact is closed
Flashing frequency: —

 

➔ RUN LED

 

LED not lighting up
Status: The device is switched off or is not working
Flashing frequency: —

 

LED flashing
Status: The device and the firmware are ready for use and are in operation
Flashing frequency: Slow

 

➔ STAT LED
The LED indicates the operating status.

 

LED not lighting up
Status: Normal operation
Flashing frequency: —

 

LED flashing
Status: Firmware update
Flashing frequency: Fast, flashing

 

LED flashing
Status: Firmware update/restart
Flashing frequency: Slow

 

LED lights up
Status: Device shuts down/exits all running tasks
Flashing frequency: —

 

LED flashing
Status: Device shuts down/terminates connection to even IoT platform and mobile network
Flashing frequency: Fast

 

➔ Status LEDs Inputs
Digital inputs

 

LED not lighting up
Status: Input value = logic level 0 (low)
Flashing frequency: —

 

LED lights up
Status: Input value = logic level 1 (high)
Flashing frequency:: —

 

Analogue inputs

 

LED not lighting up
Status: Input level ≤ lower threshold value
Flashing frequency: —

 

LED flashing
Status: Lower threshold value < input level < upper threshold value
Flashing frequency: Slow

 

LED lights up
Status: Input level ≥ upper threshold value
Flashing frequency: —

 

– Are the input and output contacts potential-free?
➔ The inputs are not potential-free and must be supplied with the same potential as the device is fed. The outputs are designed as change-over contacts and are potential-free.

 

 

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