After a complicated 2020 for many of us, we have started 2021 with a lot of enthusiasm. Nevertheless, we soon found ourselves facing the same challenges as in March 2020, especially with regard to home office. Compared to last year, the transition was smooth this time, as the first lockdown has prompted us to accelerate internal digitization processes in the second half of 2020. This included the introduction of IP telephony, tools for collaborative working and a workflow system.
