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Why do I need to add a payment method and how do I set it up?

The annual cost of the CMS‑10R service profile is paid by the owner of the device.

Every user must first set up a default payment method before a device can be transferred to them.

Users who only receive notifications but do not own a device do not need to provide payment information.

Set up a payment method

  1. Sign in to the IoT portal at iot.comatreleco.com.
  2. Open Account Settings in the upper right corner.
  3. Go to the Payment Method submenu.
  4. Click Add Payment Method.
  5. Enter your credit card details.
  6. Complete the process by clicking Add.
  7. The new payment method will then appear in the overview.
  8. Set the newly created payment method as the default.

Note

Due to geo‑blocking and other security mechanisms used by some banks, the country of the credit card must typically match the user's current location when the payment method is created.

What happens next?

All purchases and paid services within the IoT portal will be charged to the default payment method.