How can I reset my password for the IoT portal?

If you have forgotten your password for the IoT portal, you can use the “Reset password” function to set a new password for your account.

Procedure

• Open the IoT portal in your web browser or mobile app at iot.comatreleco.com.
• Click “Reset password” in the login window.
  
• Enter your email address and click “Send recovery email”.
  You will receive an email shortly from ComatReleco IoT Portal .
  

If you do not receive an email, please check:

• your spam folder,
• whether you used the email address associated with your account,
• for possible typing errors in the email address.

Set a new password

Open the email and click the link “Reset my password”.

A new window will open in your web browser or app.

Enter your new password and repeat it for confirmation. Click “Update” to save the new password.

Password requirements:

• at least 8 characters,
• at least one number,
• at least one uppercase letter,
• at least one lowercase letter.

After successfully updating your password, you can log in to the IoT portal as usual.