The CMS-10R messaging system with IoT portal masters remote monitoring and switching with ease. You maintain an overview of the monitored devices and systems and manage the software centrally.
CMS-10R messaging system
Faults in industrial and building technology often require immediate corrective measures. The CMS-10R messaging system monitors the operation of decentralised systems and devices and alerts specific recipients if defined limit values are exceeded or not reached. The response time is reduced and damage is prevented.
The IoT Portal - the command centre with new functions
The IoT Portal is the interface between people and technology. System messages and messages for all monitoring points are recorded and saved here.
The new event logging function makes it even easier to analyse system messages. All messages per device are listed in a table with a time stamp. The collected data can be filtered and analysed according to certain criteria and exported in CSV format for further processing in other systems.
The logs from several devices can be merged in this way and displayed and compared in a single overview. This function is new and, following a software update, is now available to all IoT portal users for all connected devices - even for devices that have already been installed!
Notifications are triggered via the IoT portal if deviations from target operation occur. Today, notifications are sent by push email or SMS. Since May 2022, voice messages have been available as a new additional option for immediate notification in the event of an incident. It is suitable wherever systems are monitored day and night and notifications need to be heard and acknowledged. If a scenario is triggered by an incident, the device calls the destination number and a voice generator reads out the agreed message. All available portal languages are supported, currently these are German, French, Italian, Spanish, Swedish, English and Portuguese.
Pager technology has also been integrated into the IoT Portal since May 2022. This application is ideal for technical personnel in building maintenance facilities (hospitals, production facilities, etc.) or in the municipal sector (fire brigade, depot, water supply, etc.) because the existing alarm technology can be used for additional monitoring tasks.
All extensions are fully integrated into the existing systems and are available for every CMS-10R device after a software update. Updates can be carried out conveniently from the IoT Portal at the click of a mouse, wherever and whenever you want. As a user of the IoT Portal, you benefit from ongoing and future updates at no extra cost, thereby preserving the value of your investment.
The IoT Portal - operation now even more intuitive
The interface for controlling the IoT Portal has been redesigned and is now more user-friendly and intuitive. Devices and functions can be easily combined and visually displayed so that the configurations can be recognised at a glance. Complex interrelationships are clearly displayed.
The IoT Portal - your on-site support
The IoT Portal not only keeps all data on the connected devices available, it also supports the user with additional information such as video tutorials, application documentation and a database with the most frequently asked questions and answers.